1. Shipping & Delivery

TechShake Pakistan ka maqsad aap tak aapke pasandida gadgets aur electronics sahi waqt aur mahfooz tareeqay se pahunchana hai. Hum puray Pakistan mein fast delivery faraham karte hain.

Delivery Timelines

• Karachi: 24 se 48 working hours.
• Major Cities (Lahore, Islamabad, etc.): 2 se 4 working days.
• Remote Areas: 5 se 7 working days.

Shipping Charges

Verification & Tracking

Order place hone ke baad hamari team call ya WhatsApp ke zariye verification karti hai. Verification ke baghair order process nahi kiya jata. Dispatch ke baad aapko real-time tracking number faraham kiya jayega.

2. Return & Exchange

Hum chahte hain ke aap TechShake se kharidari karte waqt pur-etemaad rahain. Return ki request product milne ke 7 din ke andar honi chahiye.

Conditions for Return

• Product ka seal pack hona lazmi hai (agar wo seal mein aaya ho).
• Original packaging, manuals, accessories, aur stickers maujood honay chahiye.
• Product par kisi qism ka scratch ya physical damage nahi hona chahiye.

Dead on Arrival (DOA)

Agar product milne par kharab nikalta hai (Dead on Arrival), toh hum usay fori taur par exchange karenge. Is surat mein shipping charges TechShake bardasht karega.

Note: Change of mind ki surat mein exchange mumkin hai magar shipping charges customer ko ada karne honge.

3. Refund Policy

Agar exchange mumkin na ho ya aap refund chahte hain, toh darj-zail qawaid lagu honge:

Process & Timeline

Pehle aapka return shuda product hamare warehouse pahunchega jahan inspection ki jayegi. Inspection mukammal hone ke baad 7 se 10 working days mein refund process kar diya jayega.

Refund Methods

• Direct Bank Transfer
• JazzCash / EasyPaisa

Deductions: Refund ke waqt sirf product ki qeemat wapis ki jayegi; original shipping charges refund nahi hotay.

4. Warranty Policy

TechShake sirf 100% original aur authentic products bechne par yaqeen rakhta hai.

Brand Warranty

Jo products official warranty (Samsung, Apple, Xiaomi, etc.) ke saath aate hain, unka claim aap unke official service centers se kar sakte hain. Hum is process mein aapki mukammal rehnumayi karenge.

TechShake Check Warranty

Un-branded gadgets ya accessories par hum 3 se 7 din ki check warranty dete hain. Technical masle ki surat mein hum zimaydar hain.

5. Terms & Conditions

TechShake Pakistan ki website istemal karte waqt aap darj-zail sharait ke paband hain:

• Account: Aap apne account aur password ki hifazat ke khud zimaydar hain.
• Pricing: Stock khatam hone ya pricing error ki surat mein humein haq hasil hai ke hum order cancel kar dein.
• Acceptance: Sirf order place karna confirmation nahi hai; hum security reasons par kisi bhi waqt order cancel kar sakte hain.
• Authenticity: Hum guarantee dete hain ke tamam products 100% original hain jo direct authorized partners se source kiye jatay hain.

6. Privacy Policy

Aapki privacy hamari top priority hai. Hum aapka data (Naam, Number, Address) sirf order delivery aur behtar shopping experience ke liye istemal karte hain.

• Aapki maloomat kisi bhi teesray fariq (Third Party) ko bechi ya share nahi ki jati.
• Humari website behtar performance ke liye cookies ka istemal karti hai.