Data Jo Hum Collect Karte Hain

Jab aap TechShake.shop pe order karte hain, form fill karte hain, ya WhatsApp pe message karte hain — hum kuch basic information collect karte hain taake aapki order complete ho sake.

• Naam — order aur delivery ke liye
• Phone Number / WhatsApp — order confirmation aur updates ke liye
• Email Address — receipts aur communications ke liye
• Delivery Address — courier dispatch ke liye
• Order History — aapki purchases ka record
• Payment Info — sirf transaction confirm karne ke liye (card details store nahi hote)
• Browsing Data — site improvement ke liye (anonymised, Google Analytics)

Data Ka Use Kaise Hota Hai

Aapka data sirf limited aur specific purposes ke liye use hota hai. Hum kabhi aapki information ko misuse nahi karte.

WhatsApp Broadcasts

TechShake WhatsApp broadcasts use karta hai customers ko new arrivals, flash sales, aur exclusive deals ke baare mein batane ke liye.

• Broadcasts sirf opt-in customers ko bheje jaate hain
• Order karte waqt number dene se aap broadcasts ke liye consent dete hain
• Kisi bhi waqt "STOP" reply kar ke opt-out kar sakte hain
• WhatsApp conversations sirf order support ke liye hain — sell ya share nahi hote
• Hum spam nahi karte — max 2-3 messages per week

Data Share Nahi Karte

Hum aapka personal data kabhi sell, rent, ya trade nahi karte. Sirf limited sharing hoti hai jo order complete karne ke liye zaroori hai:

• Courier Companies — TCS, Leopards, Trax — sirf name, address, phone number delivery ke liye
• Payment Gateways — transaction process karne ke liye (Stripe/PayPak)
• Google Analytics — anonymised browsing data, site improvement ke liye

Cookies & Tracking

TechShake.shop cookies use karta hai aapki browsing experience better banane ke liye.

• Essential Cookies — cart, login session, checkout — site kaam karne ke liye zaroori
• Analytics Cookies — Google Analytics — anonymised, site performance track karne ke liye
• Marketing Cookies — Facebook Pixel — ads relevance improve karne ke liye (opt-out available)

Aap apne browser settings se cookies disable kar sakte hain — lekin kuch site features theek se kaam nahi karenge.

Aapke Rights

Aap apni personal data ke baare mein yeh rights rakhte hain:

• Access — Jaanne ka haq ke hum aapka kya data store karte hain
• Correction — Galat information theek karwana
• Deletion — Apna data delete karwana (order history except)
• Opt-Out — WhatsApp broadcasts aur marketing emails se nikalna
• Portability — Apna data aapko dene ka haq

Koi bhi request ke liye info.techshake@gmail.com pe email karo ya WhatsApp karo — hum 48 ghante mein jawab denge.

Data Security

Hum aapki information protect karne ke liye industry-standard measures use karte hain:

• SSL Encryption — techshake.shop HTTPS se secure hai
• Secure Payments — card info kabhi humara server store nahi karta
• Limited Access — sirf authorized team members data access kar sakte hain
• Regular Backups — data loss se protection

Children's Privacy

TechShake.shop 13 saal se kam umar ke bachon se data collect nahi karta. Agar aap parent hain aur aapka bacha humari site use kar raha hai — please humse contact karo aur hum data remove kar denge.

Policy Changes

Hum yeh Privacy Policy kabhi bhi update kar sakte hain. Changes hone par:

• Page pe "Last Updated" date change ho gi
• Significant changes ke liye WhatsApp ya email pe notify kiya jaega
• Site use karte rehna = updated policy se agreement

Governing Law

Yeh Privacy Policy Pakistan ke laws ke under govern hoti hai. Koi bhi dispute Karachi ki courts mein handle ki jaegi. TechShake Pakistan ek registered business hai jo DHA Phase 5, Karachi se operate karta hai.